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Cup of Joy

Wake Oasis Coffee

about the client

Wake Oasis is a unique, beach-inspired coffee shop concept with a vision to expand its joyful experience through licensing. Leveraging innovative cargotecture for its building design, Wake Oasis aimed to bring its distinctive "Cup of Joy" to a wider audience.

chirps from the client

"Protus3 has been partnering with Hummingbird Creative Group since 2014. Having been in business since 1988, Protus3 was at a crossroads when we began working with Hummingbird. Wendy and her team listened first and courageously shared with us a vision that elevated our brand and supported our ability to connect with our clients, perspective clients and greater community. Hummingbird is a trusted partner of Protus3 and we are grateful for Wendy's vision and team."

Christine Peterson, CPP, ISP President at Protus3
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2022 Gold Winner: Marketing/Promotion Campaign - Marcom Awards

Wake Oasis Coffee Award

Silver Winner: Corporate Identity/Brand Identity Tshirt Design - Davey Awards

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Awards

2015 Silver Award: Corporate Brand Identity

Davey Awards Logo

Awards

2015 Silver Award: Corporate Brand Identity

Davey Awards Logo

Awards

2015 Silver Award: Corporate Brand Identity

Davey Awards Logo

Awards

2015 Silver Award: Corporate Brand Identity

Wake Oasis Coffee
Wake Oasis podcast website

challenge

Wake Oasis needed to transition from a successful local coffee shop to a compelling licensing model. This required developing a robust brand platform, creating impactful marketing materials, and generating significant public relations to attract potential licensees. The unique cargotecture concept demanded a tailored marketing strategy to highlight its novelty and appeal.

strategy

Hummingbird Creative Group developed a comprehensive strategic framework to support Wake Oasis’s  expansion. We began by defining a core brand platform, focusing on the "Cup of Joy" emotional connection with customers. Thorough SWOT and competitive analyses informed the company’s positioning strategy, defining clear value propositions for both coffee retailers and licensees. The company’s mission, vision, and values needed to be defined and we needed to analyze customer reviews to establish a distinct Voice of the Customer for strategic messaging and tone. We also crafted a detailed marketing plan outlining key target audiences, messaging priorities, and channel strategies, and we developed a public relations strategy to generate awareness and credibility, targeting key industry publications and regional media.

SERVICES provided

Wake Oasis Coffee Packaging
Wake Oasis Coffee Packaging
Wake Oasis Coffee Packaging

goal

When Protus3 engaged Hummingbird Creative Group, the market for IT security solutions had undergone a considerable evolution since the company first opened their doors in 1988. Competition had intensified. New threats to corporate reputations had arisen and continued to multiply like cybercrime, identity theft and fraud. Colleges and universities came under fire for failing to implement adequate security measures. The situation sparked The Cleary Act, which regulates specific measures and reporting requirements; however, many notable institutions received heavy fines for failure to comply. Corporations and institutions in all sectors recognize the need for more sophisticated systems to anticipate threats, monitor activity within their organizations and protect valuable assets. The opportunity for Protus3 to make a powerful change became abundantly clear. Executive leaders no longer view data and information security as strictly a function of the IT department. It is widely recognized that corporate security plays a key role in business strategy. When Protus3 first entered the marketplace under its original name (Risk Management Associates or RMA), the sales team primarily dealt with technically educated buyers. More than 25 years later, the buying cycle has grown more complex, involving stakeholders at higher organizational levels with less technical knowledge. Protus3 originally planned to optimize their website and make it mobile friendly in order to capture more opportunities. They engaged Hummingbird Creative Group for this purpose; however, as collaboration on the project began, Hummingbird’s focus on capturing the brand essence started to resonate. The opportunity for Protus3 to make a powerful change became abundantly clear. Clients recognize that Protus3 has proven expertise in safeguarding their assets: intellectual and real property, equipment, inventory and employee’s safety. Though few competitors can match Protus3’s solid track record in the industry and their security acumen, their brand message did not convey their strength in the market.

solution

Several key initiatives helped Wake Oasis achieve its license goals, including developing a cohesive brand identity, including the “Cup of Joy” tagline, visual assets, and brand guidelines. We defined the company’s positioning and marketing strategies and finalized the company’s mission, vision, and values, and determined a clear Voice of the Customer. We designed and developed a website optimized for licensee recruitment and customer engagement, and we created compelling sales presentations and promotional materials for licensee events, and our creative team designed distinctive coffee packaging, T-shirts, and other branded merchandise to enhance brand recognition. A strategic public relations campaign was launched, securing placements in prominent publications such as Sprudge, Franchising.com, QSR, and Cary Magazine. We also implemented a robust digital marketing strategy, including SEO, SEM, blogging, and social media marketing, and we established comprehensive brand standards in a Canva account for consistent branding.

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impact

Hummingbird’s partnership with Wake Oasis has yielded significant benefits, including:

  • Strong license Brand Identity: Wake Oasis established a compelling and memorable brand identity centered around the “Cup of Joy” concept.
  • Enhanced Brand Visibility: Strategic media placements and promotional materials increased brand visibility.
  • Clear Brand Positioning: The SWOT and competitive analysis provided a clear positioning strategy for both retailers and licensees.
  • Consistent Brand Messaging: The defined Voice of the Customer and comprehensive brand standards ensured consistent messaging across all platforms.
  • Effective Digital Marketing: The robust digital marketing campaign drove online engagement and brand awareness.

By providing strategic branding and marketing support, Hummingbird Creative Group helped Wake Oasis successfully launch its license model.

  • CHRISTINE PETERSON, CPP, ISP
    Hummingbird gave us a clear way to talk about the brand that really resonated. They helped us get the technical information across in a language that appealed to non-technical businesspeople.
    PRESIDENT at Protus3
  • CHRISTINE PETERSON, CPP, ISP
    Hummingbird gave us a more holistic brand identity; one that better aligns with our core benefits, services, mission and culture. What we really appreciate is their down-to-Earth approach,” says Peterson. “It is the kind of relationship where we have the ability to laugh together and also have tough conversations together. They really feel like a partner.
    PRESIDENT at Protus3
  • CHRISTINE PETERSON, CPP, ISP
    We’re security professionals, not marketers, what we do is technical,” reflects Protus3 President Christine Peterson. “Hummingbird gave us a clear way to talk about the brand that really resonated. They helped us get the technical information across in a language that appealed to non-technical businesspeople.
    PRESIDENT at Protus3
    Wake Oasis digital advertising
    Wake Oasis Social Media
    Wake Oasis Marketing Flyer
    Wake Oasis Pull Up Banners
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