The exceptional is not uncommon
TrueCare Dentistry
about the client
TrueCare Dentistry, located in Cary, NC is a premier dental practice that offers general, cosmetic, and restorative dental care. For more than 20 years, Dr. Patrick Lawrence has provided patients with unsurpassed preventative, restorative, and cosmetic dental services for the entire family. Services include general dentistry, same-day crowns, Invisalign, teeth whitening, dental bonding, and pediatric dentistry. Their Google reviews consistently rank as 5-star ratings and patients rave about their care.


challenge
After over 20 years of working with Dr. Ferry at Family & Cosmetic Dentistry, we welcomed the opportunity to collaborate with Dr. Patrick Lawrence following Dr. Ferry’s retirement. This transition marked the perfect time to refresh the brand, update its messaging and website, and leverage the exceptional patient reviews the practice received. It also presented an exciting opportunity to dive into social media marketing, allowing us to reach their target audience and stand out in a competitive marketplace.
strategy
To shape the direction of the new messaging strategy, we conducted extensive research, which included patient interviews, a competitive analysis, customer persona development, and crafting an updated positioning statement. This comprehensive approach led to the creation of a fresh brand voice for the practice, complete with a new name, tagline, logo, and brand standards, all contributing to a revitalized corporate identity. Additionally, we developed a new website that seamlessly incorporated the updated brand elements and messaging. Designed with a user-friendly interface and optimized for search engines, the site ensures an engaging and accessible experience for users.
SERVICES Provided
solution
We renamed the practice TrueCare Dentistry and developed the tagline "The Exceptional is Not Uncommon" based on insights from patient interviews. We designed a new logo, brand standards, and a social media graphic landscape, and created a modern website that reflects the brand's refreshed identity. As our ongoing marketing support, we continue to provide blogging, print, and digital advertising campaigns in key publications and digital platforms, and social media management, ensuring that TrueCare maintains a strong online presence and effectively communicates its commitment to exceptional dental care.
impact
- Improved Brand Identity: The new visual elements and messaging convey TrueCare’s story in a way that fosters a feeling of comfort - even though you're in a dentist’s chair!
- Enhanced Brand Perception: The newly developed brand establishes a unique identity that sets the practice apart from competitors, highlighting its welcoming “family environment” and the exceptional care patients experience.
- Increased Brand Visibility: Website analytics reveal a rise in visitors through direct and organic searches, along with increased referrals from social media platforms and direct ad campaigns.






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Whether you need a full-scale rebrand, a standout campaign, or a digital presence that captivates, our team delivers solutions tailored to your unique challenges. With a keen eye for detail and a passion for big ideas, we bring the perfect balance of creativity and strategy to every project. Let’s collaborate to shape the future of your brand.
















