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The exceptional is not uncommon

TrueCare Dentistry

about the client

TrueCare Dentistry, located in Cary, NC is a premier dental practice that offers general, cosmetic, and restorative dental care. For more than 20 years, Dr. Patrick Lawrence has provided patients with unsurpassed preventative, restorative, and cosmetic dental services for the entire family. Services include general dentistry, same-day crowns, Invisalign, teeth whitening, dental bonding, and pediatric dentistry. Their Google reviews consistently rank as 5-star ratings and patients rave about their care.

chirps from the client

"With expert support in branding and marketing for both external and internal initiatives, the award winning Hummingbird Creative Group and Wendy Coulter have helped myself and Kymanox GROW REVENUES 3X IN 3 YEARS in a responsible, sustainable, and profitable manner - and have helped execute our corporate vision and WHY. Thanks for all the help and guidance Hummingbird and Wendy - we are all so grateful!"

Stephen perry, CEO at Kymanox
Hermes Creative Awards
2024 Honorable Mention: Advertising Campaign - Hermes Awards
Award of truecare dentistry

2020 Silver Winner: Magazine Ad Series -  Healthcare Advertising Awards

Healthcare Ad awards Logo

2020 Merit Award: Website -  Healthcare Advertising Awards

MarCom platinum winner
2019 Platinum Winner: Branding - MarCom Awards
 
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Awards

2015 Silver Award: Corporate Brand Identity

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Awards

2015 Silver Award: Corporate Brand Identity

Davey Awards Logo

Awards

2015 Silver Award: Corporate Brand Identity

Davey Awards Logo

Awards

2015 Silver Award: Corporate Brand Identity

Website Mockup of truecare dentistry
Postcard for truecare dentistry
TCD - Bridge the gap FB Ad
TCD - Queen for a Day FB Ad
social media for truecare dentistry
TCD - Queen for a Day FB Ad
Social Media for truecare dentistry
TCD - Drop Down smile with confidence FB Ad
Social Media fro truecare dentistry
TCD - Straighten Things Out FB Ad
TCD - Drop Down pain free FB Ad
TCD - Stop the Daily Grind FB Ad

challenge

After over 20 years of working with Dr. Ferry at Family & Cosmetic Dentistry, we welcomed the opportunity to collaborate with Dr. Patrick Lawrence following Dr. Ferry’s retirement. This transition marked the perfect time to refresh the brand, update its messaging and website, and leverage the exceptional patient reviews the practice received. It also presented an exciting opportunity to dive into social media marketing, allowing us to reach their target audience and stand out in a competitive marketplace.

strategy

To shape the direction of the new messaging strategy, we conducted extensive research, which included patient interviews, a competitive analysis, customer persona development, and crafting an updated positioning statement. This comprehensive approach led to the creation of a fresh brand voice for the practice, complete with a new name, tagline, logo, and brand standards, all contributing to a revitalized corporate identity. Additionally, we developed a new website that seamlessly incorporated the updated brand elements and messaging. Designed with a user-friendly interface and optimized for search engines, the site ensures an engaging and accessible experience for users.

SERVICES Provided

goal

When Protus3 engaged Hummingbird Creative Group, the market for IT security solutions had undergone a considerable evolution since the company first opened their doors in 1988. Competition had intensified. New threats to corporate reputations had arisen and continued to multiply like cybercrime, identity theft and fraud. Colleges and universities came under fire for failing to implement adequate security measures. The situation sparked The Cleary Act, which regulates specific measures and reporting requirements; however, many notable institutions received heavy fines for failure to comply. Corporations and institutions in all sectors recognize the need for more sophisticated systems to anticipate threats, monitor activity within their organizations and protect valuable assets. The opportunity for Protus3 to make a powerful change became abundantly clear. Executive leaders no longer view data and information security as strictly a function of the IT department. It is widely recognized that corporate security plays a key role in business strategy. When Protus3 first entered the marketplace under its original name (Risk Management Associates or RMA), the sales team primarily dealt with technically educated buyers. More than 25 years later, the buying cycle has grown more complex, involving stakeholders at higher organizational levels with less technical knowledge. Protus3 originally planned to optimize their website and make it mobile friendly in order to capture more opportunities. They engaged Hummingbird Creative Group for this purpose; however, as collaboration on the project began, Hummingbird’s focus on capturing the brand essence started to resonate. The opportunity for Protus3 to make a powerful change became abundantly clear. Clients recognize that Protus3 has proven expertise in safeguarding their assets: intellectual and real property, equipment, inventory and employee’s safety. Though few competitors can match Protus3’s solid track record in the industry and their security acumen, their brand message did not convey their strength in the market.

Advertisement for truecare dentistry
Advertisment for truecare dentistry
HUM-TCD Advertising Campaign Submission3

solution

We renamed the practice TrueCare Dentistry and developed the tagline "The Exceptional is Not Uncommon" based on insights from patient interviews. We designed a new logo, brand standards, and a social media graphic landscape, and created a modern website that reflects the brand's refreshed identity. As our ongoing marketing support, we continue to provide blogging, print, and digital advertising campaigns in key publications and digital platforms, and social media management, ensuring that TrueCare maintains a strong online presence and effectively communicates its commitment to exceptional dental care.

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impact

  • Improved Brand Identity: The new visual elements and messaging convey TrueCare’s story in a way that fosters a feeling of comfort - even though you're in a dentist’s chair!

  • Enhanced Brand Perception: The newly developed brand establishes a unique identity that sets the practice apart from competitors, highlighting its welcoming “family environment” and the exceptional care patients experience.

  • Increased Brand Visibility: Website analytics reveal a rise in visitors through direct and organic searches, along with increased referrals from social media platforms and direct ad campaigns.
  • MICHELLE FRAKES
    Working with Hummingbird is a time saver for me. Our marketing group is small and Hummingbird Creative Group provides us extra bandwidth to support various marketing initiatives and campaigns. Their graphic development and ability to provide alternative concepts, whether it’s an ad, office signage, or social or digital template, gives us different options to review and brainstorm, allowing us to develop multiple brand-aligned marketing pieces.
    Business Solutions and Marketing Director at Kymanox
    Microfiber Cloth
    Collateral for truecare dentistry
    TCD - Writing pad 2
    Collateral for truecare dentistry
    Social Media Landscape for truecare dentistry
    WendyHeadshot_PurpleDress

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    Whether you need a full-scale rebrand, a standout campaign, or a digital presence that captivates, our team delivers solutions tailored to your unique challenges. With a keen eye for detail and a passion for big ideas, we bring the perfect balance of creativity and strategy to every project. Let’s collaborate to shape the future of your brand.